How to understand damaged, expired, and returned stock

The Damaged, expired, and returned stock section shows stock removed for non-sale reasons. This helps you measure waste and identify where money may be leaking from the business.

What it can include

• Damaged stock removed.
• Expired stock removed.
• Returned stock recorded as a stock movement, depending on the workflow.
• Other non-sale removals depending on the adjustment reason used.

What it shows

• Item name.
• SKU.
• Unit.
• Movement reason badge.
• Removed quantity.
• Estimated KSh value.
• Number of times this happened.

Why it matters

• Waste reduces profit.
• Repeated damage can show handling or storage problems.
• Repeated expiry can mean overbuying or slow sales.
• Frequent returns can point to quality or supplier problems.

What to do if this number is high

• Check which item is affected.
• Open the item and review movement history.
• Check whether the item is perishable or fragile.
• Review storage, handling, and supplier quality.
• Reduce order quantity if items keep expiring.
• Adjust selling price or promotions if stock is not moving quickly enough.

Example

• If a food shop repeatedly removes expired milk, the owner may need to order smaller quantities more often or improve refrigeration.