Bills

Why a supplier bill balance may look wrong

Find common reasons why a bill paid amount or balance due does not look correct.

Bill balances depend on the bill total and the payments recorded against it.

Common causes

  • Payment was not recorded.
  • Payment was entered with the wrong amount.
  • Payment was recorded under the wrong bill.
  • A payment was deleted.
  • Bill items or total were changed.

What to check

  • Open the bill.
  • Review bill total.
  • Review payment history.
  • Check amount paid and balance due.

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