Cash Control & Discrepancies

What to do when your till cash is short

Updated 7 May 2026 · Featured guide
Investigate when counted Cash is less than Bizwazi expects.

Till cash is short when the actual cash counted is less than the expected Cash balance.

Check these first

  • Recount the till cash.
  • Check whether all cash sales were entered.
  • Check whether any cash expense was forgotten.
  • Check whether any cash was moved to Bank or M-PESA.
  • Check whether the opening Cash balance was entered correctly.
  • Check whether any sale was recorded as M-PESA or Bank instead of Cash.

What to do if still short

  • Add a note explaining the unresolved difference.
  • Review who handled cash that day.
  • Look for repeated shortages over several days.
  • Improve the end-of-day cash-up routine.

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Bizwazi helps small businesses record sales, expenses, invoices, inventory, bills, transfers and daily balances so the money makes more sense.