Cash Control & Discrepancies

How to check if a sale was forgotten

Updated 7 May 2026 · Featured guide
Use Bizwazi records and real money differences to identify a possible missed sale.

A forgotten sale can make actual money higher than recorded sales, or stock lower than expected.

Signs of a forgotten sale

  • Cash is higher than expected.
  • M-PESA balance is higher than expected.
  • Stock reduced physically but no sale was recorded.
  • A customer says they paid but no record is found.

Steps

  1. Check sales for the day.
  2. Search by amount if known.
  3. Check Cash, M-PESA or Bank movement.
  4. Check stock movement if inventory was involved.
  5. Add the missing sale if confirmed.

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