Troubleshooting

Why is my dashboard balance different?

Updated 7 May 2026 · Featured guide
Learn why Cash, M-PESA or Bank balances may not match the expected dashboard balance.

A dashboard balance difference usually means Bizwazi expected one account balance, but the entered ending balance is different.

Common causes

  • A sale was entered under the wrong account.
  • An expense was entered under the wrong account.
  • A transfer was missed.
  • The physical cash, M-PESA or bank balance was counted incorrectly.
  • A transaction was entered on the wrong trading day.

How to fix it

  1. Check sales for the affected day.
  2. Check expenses for the affected day.
  3. Check transfers between Cash, M-PESA and Bank.
  4. Correct any wrong account, amount or date.
  5. Review the dashboard again.

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Bizwazi helps small businesses record sales, expenses, invoices, inventory, bills, transfers and daily balances so the money makes more sense.