Transport, Delivery & Gig Work
How online sellers in Kenya can track orders, payments and deliveries
Online sellers can track customer payments, M-PESA, delivery fees, stock, expenses and balances due.
Many Kenyan online sellers use WhatsApp, Facebook, Instagram, TikTok or marketplaces to sell products. Orders may be paid by M-PESA, Cash on delivery, Bank or part payment.
The seller may also pay for delivery riders, packaging, stock, returns, advertising, data bundles and supplier purchases.
If orders, payments and expenses are not recorded clearly, the seller may not know which customers paid, which deliveries cost too much, or which products are profitable.
What online sellers should track
- Customer name and contact.
- Order details.
- Payment received.
- Balance due if any.
- Delivery fee.
- Stock sold.
- Packaging and marketing costs.
- Returns or refunds.
Common problem
- Cash-on-delivery orders can be confusing if payment collection and delivery costs are not recorded clearly.
How Bizwazi helps
- Bizwazi helps online sellers record customers, invoices, stock, sales, expenses and payments in one place.
How Bizwazi helps
Bizwazi gives small businesses a simple way to record sales, expenses, invoices, inventory, supplier bills, transfers, daily balances and reports in one place.