Transport, Delivery & Gig Work

How courier businesses can track deliveries, payments and expenses

Small courier businesses can track delivery income, customer payments, riders, fuel, expenses and unpaid balances.

A small courier business may handle deliveries for shops, online sellers, offices and individual customers. Payments may be collected upfront, on delivery, by M-PESA, by Cash or later by invoice.

The business also has costs such as rider payments, fuel, repairs, phone calls, packaging, failed deliveries and customer refunds.

Without proper records, the owner may not know which deliveries were paid, which customers owe money, and which routes are profitable.

What to record

  • Customer or business name.
  • Delivery fee.
  • Payment method.
  • Paid or unpaid status.
  • Rider or driver expense.
  • Fuel and repairs.
  • Refunds or failed delivery costs.

Common problem

  • A courier business may look busy but lose money through unpaid deliveries, high fuel costs or poor tracking of expenses.

How Bizwazi helps

  • Bizwazi helps courier businesses record customers, invoices, payments, expenses and reports.

Use Bizwazi free

Track sales, M-PESA, expenses, stock and daily profit in one place

Bizwazi helps Kenyan businesses keep clearer records, compare Cash and M-PESA, control expenses, manage stock, follow up customers and understand daily profit without complicated accounting software.

Related Business Topics

Explore more practical guides for Kenyan businesses covering M-PESA, Cash control, profit, expenses, stock and local business management.